FAQs

1. What are the main materials used in SnugBug Home LLC's throw pillows and blankets?

Our throw pillows and blankets are made from high-quality, ultra-soft materials such as polyester and faux lamb's wool, designed to provide the ultimate comfort experience. Specific material information can be found in the description of each product.

2. Can I shop securely on the website?

Yes, SnugBug Home LLC uses a secure shopping platform. Our website uses SSL encryption to ensure the security of your payment information and personal information.

3. How do I place an order?

You can place an order by following these steps:
Browse our products and select the items you are interested in.

Click the "Add to Cart" button.

On the cart page, confirm your order and click "Checkout".

Enter your shipping and payment information, and then click "Submit Order".

4. How much is the shipping cost?

Shipping costs vary depending on the total order amount and the delivery location. We offer multiple shipping options and will display the corresponding shipping costs at checkout. Orders exceeding a certain amount may be eligible for free shipping.

5. Can I track my order?

Yes, we will provide tracking information via email after your order ships. You can use this link to track your package in real time on our shipping partner's website.

6. How do I return a product if I am not satisfied?

You can apply for a return within 30 days of receiving the product. Please ensure the product is unused, unwashed, and in its original condition. Please refer to our Refund and Returns Policy for more information and the return application process.

7. Can I change or cancel my order?

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has begun processing, it may not be possible to cancel.

8. How do I contact customer service?

If you have any questions or need assistance, please contact customer service through:
Email: sales@snugbughome.com
Phone: +1 (785) 971-3986
We will respond to your inquiry as soon as possible, and thank you for your patience!

9. Does SnugBug Home LLC offer international shipping?

Currently, we only offer shipping within the United States. In the future, we may consider expanding to international shipping; please stay tuned for updates on our website.